Terms of Service

SindyAI ("we", "us") provides a software tool that helps licensed Medicare insurance agents research plans, manage clients, tasks, appointments and training. You can reach us at sindy.medicarehelp@gmail.com.

You must be a licensed insurance agent with a valid National Producer Number (NPN). New accounts stay pending until we verify your NPN. Brokers may invite assistants; brokers are responsible for everything their assistants do in the account.

SindyAI is a research and organization aid. It does not give insurance, legal or medical advice, and it never recommends a plan or coverage to you or your clients. Plan, provider and drug information comes from public government files and carrier websites and can change or contain errors — always confirm details in the official plan documents and carrier directories before relying on them.

You are responsible for following all CMS, carrier and state rules, including Scope of Appointment and marketing rules. Do not enter real client health information unless you have the right to store it and appropriate safeguards in place. Keep your password private.

Paid plans are billed monthly through our payment provider. Prices are shown on the Billing page before you pay. You can cancel anytime; cancellation takes effect at the end of the paid period. See our Refund Policy for details.

Do not misuse the service, try to access other agents' data, scrape the service, or use it for anything unlawful. We may suspend accounts that break these rules.

The service is provided "as is" without warranties of any kind. To the fullest extent allowed by law, SindyAI is not liable for indirect damages, lost profits, or decisions made based on information shown in the tool. Our total liability is limited to the amount you paid us in the 3 months before the claim.

We may update these terms. If the change is important, we will note it in the app. Continuing to use the service means you accept the updated terms.